Dan Balaceanu
How Conversational AI Gives You Powerful Recruitment Advantages
Human resources is an increasingly important aspect of the overall strategic processes of an organization since a significant portion of the HR ...
8 Key Features of Conversational AI Solutions for HR
The 21st century dramatically changed how we live and work. Perhaps one of the most transformative changes has been the rise of conversational AI and ...
5 Ways Conversational AI Can Significantly Enhance Your Bank's Technology
Technological advancements have drastically changed how individuals conduct and interact with businesses in the past few years. Partly due to the ...
The Healthcare Talent Shortage Is Here to Stay. Conversational AI Can Help Fix It
The talent shortage in healthcare is a global crisis. Practices worldwide are understaffed and struggling to stay afloat while patients are left ...
7 Key Conversational AI Statistics
Keeping up with the ongoing developments in conversational AI can seem daunting. The technology and industry are ever-growing, and new updates are ...
You Chose Conversational AI. What's Next?
Many companies are jumping on the bandwagon of utilizing conversational AI-powered bots and using them within their daily business processes. The ...
What Does it Mean for a Financial Institution to Be “Digital-First’?
Banking is no longer just a weekday, 9-5 job; it happens 24/7. With modern technology and opportunities, the need to access banking information at ...
Conversational AI for Healthcare: What do Doctors and Patients Think?
Conversational AI has been used in many different areas to simulate human interaction and make mundane tasks more manageable. We typically think of ...
Digital Solutions to Top Customer Onboarding Challenges
Too often, consumers abandon their onboarding process due to lengthy paperwork and demands for too much personal information. Consumers are turning ...
How to Design a Streamlined Banking Experience with AI Agents
Modern technology has certainly solved numerous business problems. However, as technology advances, new problems arise. This is a pattern across ...
Delivering CX in Healthcare: What Do Patients Really Want?
Healthcare is one of the most vital impactors of people’s quality of life. However, it is one of the most highly criticized industries and has ...
Top Tips for Conversational AI Training
Conversational AI agents (including chatbots, virtual assistants, robots, and more) are becoming even more pronounced in our daily lives and business ...
Conversational AI in Healthcare: Top Implementation Tips
While chatbots have been around for a few years now, the concept of healthcare chatbots is relatively new. There is much debate about what the ...
Characteristics of a Well-Designed Customer Onboarding Solution
A well-designed customer onboarding solution leaves customers feeling satisfied and confirms that they made the right choice by selecting your ...
Conversational AI for Contact Centers - Top Deployment Tips
Today’s contact centers are sophisticated technology hubs with integrated software systems. Cutting-edge contact centers have also embraced ...