Reduce Workload, Improve Care
Offload routine tasks with AI agents so staff can focus on delivering better patient outcomes, not paperwork.
24/7 Patient Service, Anywhere
Engage patients instantly on any channel - web, mobile, WhatsApp, or voice - with AI Agents that automate scheduling, triage, and inquiries for faster, more convenient care.
Connect Anything, Protect Everything
DRUID’s AI Agents connect with any EHR, ERP, CRM or legacy app via pre-built connectors, APIs, or RPA. Powered by the DRUID Conductor's orchestration, data flows are encrypted end-to-end, with role-based access, and full audit trails, so you automate across systems at scale while staying compliant with HIPAA, GDPR, and ISO.
MatrixCare is Enhancing Customer Support Responsiveness with DRUID AI Agents for Healthcare
MatrixCare enhances healthcare support efficiency with DRUID’s agentic AI solutions, delivering prompt, accurate answers and setting new standards in response quality.
- +1500
integrated AI Knowledge base articles for instant replies - +96%
accuracy for answers delivered by AI agents - 24/7
availability improving service consistency and speed
Enhance Patient Engagement, Reduce Operational Costs, and Enable Exceptional Healthcare With DRUID AI Agents and Intelligent Apps
Deploying AI Agents and intelligent automation for healthcare is a breeze with the DRUID solution library that features over 500 skills available in ready-made templates that cover multiple processes.
Why Healthcare Professionals Choose DRUID AI Agents
“The team has been generous with their time and insight. They've been flexible on how we construct and deploy the solution within our own user experience.”
“Druid has an exceptional talent in identifying customer's expectations, translating even unstructured requests into clear, straightforward requirements and delivering beyond expectations.”
“What I like most about DRUID is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”
“Well versed in local language, capturing language subtleties for customer-centric models and providing stable scoring for integration with offline proprietary models.”
“Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”
“My experience with DRUID has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations.”
“That it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail.”
“This product has improved our overall performance in technical support by 15 – 20%”
Developed and Deployed in Distinguished Company
Leading technology and consultancy companies trust the DRUID technology to build complex hyper-automation projects with various use cases, across all industries.
