10x Faster Customer Onboarding
Forget lengthy application processes. Onboard customers 10x faster with full KYC capabilities, document verification, and account setup automatically, turning what used to take weeks into a simple conversation that gets completed in minutes.
Faster Processing for Loan and Mortgage Applications
End the paperwork nightmare. DRUID's AI agents guide customers through applications, automatically verify documents, and process approvals faster, creating a smooth experience that actually gets deals closed.
Seamless Banking Integrations at Scale
DRUID platform integrates securely with core banking platforms, CRMs, claims systems, and legacy infrastructure via pre-built connectors, APIs, and RPA. Powered by the DRUID Conductor, workflows are orchestrated end-to-end with embedded compliance for AML, KYC, and regulatory guardrails. Every interaction is encrypted, auditable, and role-based — enabling banks to automate confidently while ensuring security and alignment with regulations.
Banca Transilvania Uses DRUID AI Agents to Enhance Operational Efficiency
Banca Transilvania enhanced customer and employee experiences with DRUID AI by automating helpdesk support, streamlining reports, calculations, and verifications, and accelerating account closure processes to reduce customer waiting times.
- 123,524
conversations initiated related to helpdesk automation - +6,700
employees across 500 offices that actively used the DRUID AI Agent - 100%
improvement in the accuracy of information
Enhance Customer Engagement, Reduce Operational Costs, and Enable Personalized Banking Experiences With DRUID AI Agents and Intelligent Apps
Deploying AI Agents and intelligent automation for healthcare is a breeze with the DRUID solution library that features over 500 skills available in ready-made templates that cover multiple processes.
Automate document verification, customer information updates, and data collection across channels — reducing onboarding time by up to 60% while ensuring compliance with AML/KYC regulations.
Guides applicants, automates eligibility checks, and accelerates approvals with full compliance built in, reducing approval time.
Handle high-volume FAQs (accounts, savings, credit, payments, funds transfer) via chat, voice, and messaging-reducing call center workload and assisting human agents with real-time recommendations.
What Our Customers Are Saying
"The DRUID team's expertise in Financial Services and fast response time allowed them to deploy the conversational AI project in just 2 weeks. Thanks to the conversational AI platform integration with UiPath RPA, we can process 3x more requests with the same resources."
"The goal is for David, DRUID’s AI agent, to become our most important tool in daily operational activities. David will give us the opportunity to be more efficient in providing qualitative services for our customers and colleagues."
“The team has been generous with their time and insight. They've been flexible on how we construct and deploy the solution within our own user experience.”
“Druid has an exceptional talent in identifying customer's expectations, translating even unstructured requests into clear, straightforward requirements and delivering beyond expectations.”
“What I like most about DRUID is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”
“Well versed in local language, capturing language subtleties for customer-centric models and providing stable scoring for integration with offline proprietary models.”
“Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”
“My experience with DRUID has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations.”
“That it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail.”
“This product has improved our overall performance in technical support by 15 – 20%”
Crafted and Cultivated with Leading Companies
Elite technology and consultancy companies partner with DRUID to build sophisticated hyper-automation projects. We share a common goal: propelling businesses across all industries toward new levels of efficiency and innovation.
