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5 Use Cases for Intelligent Virtual Assistants in HR
Studies show that a virtual assistant can increase efficiency for any business team. In Human...
6 Uses of Conversational AI for Retail
To offer the best customer service, a business needs to have efficient, knowledgeable customer...
5 Ways Conversational AI Improves Talent Acquisition
Employee recruitment and talent acquisition are naturally very people-focused. That often...
The Contact Center of the Future: 8 Trends for 2022 and Beyond
This last year saw a shift in needs and priorities. Staffing is normally a top concern for...
Using Conversational AI to Support Employees' Mental Health
Flexible working hours. Mental-health awareness training. Employee assistance programs and...
Supercharging Employee Engagement with Conversational AI
Prior to the COVID-19 pandemic, just 24% of businesses felt employee engagement was a top...
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A well-designed customer onboarding solution leaves customers feeling satisfied and confirms...
5 Use Cases for Conversational AI in Banking
Conversational AI is actively transforming and automating industries and their organizations by...
6 Uses for Conversational AI Chatbots in Contact Centers
Contact centers are at the forefront of customers, team members, business processes, and...