Become a DRUID Conversational AI Certified Expert

Learn how to build intelligent virtual assistants and automate enterprise-level processes with DRUID's conversational and generative AI technology.

Create your free account today and get certified as a Conversational AI Expert for free.


Knowledge Base with GPT Course

The Knowledge Base is a powerful DRUID virtual assistant tool. It extracts all the information from your website, Excel, Word, or PDF files and serves your customers and employees with the most relevant and human-like responses.


Comprehensive state-of-the art Conversational AI experience!

The DRUID Academy Certification Badges are awarded to companies that have successfully completed the Academy Program. These badges serve as a globally acknowledged certification, not only for our certified DRUID implementation partners but for their clients trust as well. It is the guarantee of a comprehensive and state-of-the-art Conversational AI experience.

DRUID Certified Bot Author
DRUID Certified Sales Expert
DRUID Certified Business Analyst

▶️ Creating a new bot

This tutorial teaches how to set up a bot using the DRUID AI Platform. After logging in, users can create a new bot by selecting "Add New Bot" from the bot menu, naming it, and choosing its default language.

▶️ Import your first solution

In this step-by-step tutorial, we delve into the process of importing and configuring a basic bot solution known as the DRUID Starter. Ideal for those keen to understand the essentials of conversation flow, and see it in action.

▶️ Customise the webchat

Learn how to customize your web chat window on the DRUID AI Platform to align with your company's visual guidelines. Change fonts, colors, and dimensions to best suit your brand.

▶️ Prompt steps

Capture and store the information you collect from the conversations in local variables or entities. Learn about conversational flows and set up your first prompt step in the DRUID AI Platform.


Over 50 Video Lessons for Technical, Sales and Business Analysis courses!

DRUID Academy hosts multiple learning tracks based on short video lessons that will guide you through the most important configuration steps of the DRUID Platform. Your certifications will be available at the end of the courses and will certify you as a Conversational AI - Bot Author, Sales Expert and Business Analist.


Create Impact with DRUID AI Academy Certifications

DRUID AI Certifications will attest that you have completed all the lessons, passed every quiz, and finished all the hands-on assignments. Each certificate is generated automatically and can be tracked based on its serial number.
Available diplomas:

  • NEW: Knowledge Base with GPT
  • Technical Certifications
  • Sales Certification
  • Business Analysis Certification

From our learners

"This is one of the easiest courses and tools I have studied to learn a new technology in the world of chatbots. Simple videos with quizzes and a final assessment that must be completed by creating an automated conversational flow. Awesome conversational AI platform.

“I have gained a comprehensive understanding of the entire life cycle of a conversational AI project; understanding a BA's challenges and defining how to overcome them; also, I've learned how to apply best practices in documenting processes proposed for conversational AI.”

“Excited that I've completed both the Beginner and Intermediate courses at DRUID AI! 😁🚀 Learned valuable skills in AI and conversational design, from building chatbots to integrating external apps. Grateful for the comprehensive learning experience! 💡👩💻 ”


Need clarification?

What is the DRUID Academy?

DRUID Academy is a Learning Management Platform. It is the single point of learning for technology partners, clients, and anyone who wishes to learn how to build intelligent virtual assistants or assess businesses that wish to transform themselves digitally through Conversational AI.

What will I learn here?

You can learn the technical side of building DRUID intelligent assistants. You can also learn about the sales side of the product, which will help you understand how DRUID Conversational Business Apps fit into the growing demand for enterprise automation. Business Analysis courses are also available.

Will I get certifications for completing the courses?

Yes. You can get completion and graduation certifications for all DRUID Academy Courses if you go through all the video lessons, get passing grades on the final quizzes, and demonstrate that you can create your own bot by completing the practical assignments from the technical learning tracks.

Are the trainings completely free?

Yes. For now.