Dan Balaceanu
Top Ten Trends in Enterprise Use of Chatbots and Virtual Assistants
Chatbots have come a long way since MIT professor Joseph Weizenbaum introduced ELIZA in 1966. ELIZA used substitution methodology and pattern ...
Chatbot ABCs: An Introductory Glossary of Terms
Chatbots, Artificial Intelligence, conversational UI, Natural Language Processing — what does it all mean?
7 Technologies Powering the Business Process Automation Revolution
Macroeconomic factors are pushing businesses across sectors to find ways to lower costs, improve customer satisfaction, and improve overall ...
How Do Chatbots Learn?
Chatbots are getting a lot of press these days. Which is great for chatbot companies, right? Well, yes, of course. And also, no. You see, what isn’t ...
Top Recent Chatbot Innovations
Chatbots aren’t new. We dove into the history of this ground-breaking technology in a previous article, so we won’t duplicate our efforts today. What ...
The Origins of Modern Chatbots
According to Grand View Research, the global market for chatbots will reach $1.23 billion by 2025, which would be a compounded growth rate of 24.3%. ...