INSURANCE | AUTOMATED POLICY GENERATION
Asirom, part of Vienna Insurance Group, leverages Druid’s AI Agents to fully digitize the travel insurance process
By automating policy issuance, ID verification, and payments, Asirom reduced customer wait times to under 10 minutes - while boosting contract sign rates by 20% and freeing agents to focus on higher-value advisory roles.
0
minutes to issue a fully digital travel insurance policy
0
interactions powered by our AI agent
20%
increase in the contract signed rate
Automated Policy Issuing
Automates travel, health, or car policy generation with OCR-based ID verification, digital signatures, and payment integration, reducing processing from days to minutes.
Policy Underwriting
Streamline underwriting by collecting applicant data, verifying documents, and running automated risk assessments, enabling insurers to make faster, more accurate, and compliant policy decisions.
Claims Processing
Automate claim intake, including submitting incident photo uploads for faster reporting, and provide real-time updates, shortening resolution times and improving transparency.
Quote and bind
Streamline the quote and bind process by instantly generating personalized insurance quotes, guiding customers through coverage options, and enabling immediate policy binding without human intervention.
Customer Support & FAQ Automation
Deliver frictionless, instant service by resolving common inquiries with natural language, automating self-service through intelligent routing and integrations, and providing 24/7 support with seamless human handover when needed.
Agent & Employee Assistance
Support employees with automated helpdesk, reports, and compliance tasks, while also driving revenue by managing renewals and enabling personalized cross-sell and upsell opportunities.
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“Robust channel engagement for partners. Strong support from Alliance and Local Channel Managers. Commitment from senior leadership.”
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“What I like most about DRUID is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”
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“Well versed in local language, capturing language subtleties for customer-centric models and providing stable scoring for integration with offline proprietary models.”
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“Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”
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“My experience with DRUID has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations.”
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“That it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail.”
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“It has provided us with fast access to large data storage. It is easy to use, good documentation, flexible and scalable.”
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