The Druid Chatbot Platform is helping businesses achieve more with less
Druid is an AI-powered, no-code, chatbot authoring platform that allows citizen developers to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations.
Druid features a proprietary multi-language NLU engine which identifies user intents, sentiment and system entities, and our Connector Designer which integrates with any enterprise app (REST/SOAP APIs, SQL/Oracle, ERPs, CRMs, RPA).
The rise of AI-driven chatbots
Evolving digital customer behavior and expectation will impact #anyindustry #anyprocess #anyrole
Powerful but flexible NLP technology
Our proprietary NLP (Natural Language Processing) technology focuses on interpreting the user's intent to provide information contextually based on their behavior and preferences. The platform provides advanced NLU features to test utterances, configure stop words, sentiment, and flow matching thresholds.
The platform's Connector Designer allows admins to configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM). In case there is no API available, the Druid platform can connect to RPA robots to automatically interact with those applications.
Here’s how Druid chatbots help users focus on what matters most
From Banking to Healthcare, from HR to Customer Service, Druid provides both ready-made chatbots, loaded with over 250 conversational skills to cover any process you would need to automate, and also a no-code authoring platform that allows your business users to create and deploy chatbots, intuitively, in days, not months.
Meet users wherever they are through multi-language and multi-channel conversations
Whether it's enterprise or social messaging apps, on desktop or mobile, with Druid you're providing a secure gateway for interaction with your business, through voice conversations, email, Microsoft Teams, Slack, Facebook Messenger, WhatsApp, Twilio, WeChat, or web interfaces.