The Druid Chatbot Platform is helping businesses achieve more with less

Druid is an AI-powered, no-code, chatbot authoring platform that allows citizen developers to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations.
Druid features a proprietary multi-language NLU engine which identifies user intents, sentiment and system entities, and our Connector Designer which integrates with any enterprise app (REST/SOAP APIs, SQL/Oracle, ERPs, CRMs, RPA).
chatbots save time money
Save time & lower costs

Pass repetitive tasks to chatbots and allow people to focus on work that matters.

chatbots enhance user experience
Enhance user experience

Provide a conversational AI layer for users' interaction with any enterprise system.

chatbots platform better quality
Improve quality

Eliminate user error and increase consistency through standardized processes.

chatbots boost engagement
Boost engagement

Make work easier and provide communication gateways exactly where users spend time.

The rise of AI-driven conversational automation

Evolving digital customer behavior and expectation will impact #anyindustry #anyprocess #anyrole

chatbots banking savings benefits
$7.3 Billion operational cost savings from using chatbots in banking by 2023

chatbots savings benefits retail
$439 billion annual cost savings from optimizing processes with chatbots in retail by 2023

chatbots savings benefits healthcare
$3.6 Billion annual cost savings from using automations with chatbots in healthcare by 2022

chatbots retail sales benefits
$112 Billion annual value of new sales driven in retail by chatbots in 2023

chatbots benefits customer interaction
95% of customer interactions will be managed through chatbots by 2025

chatbots ready made conversation flows
87% of CEOs are looking to implement chatbots in their HR departments

Powerful but flexible NLP technology

Our proprietary NLP (Natural Language Processing) technology focuses on interpreting the user's intent to provide information contextually based on their behavior and preferences. The platform provides advanced NLU features to test utterances, configure stop words, sentiment, and flow matching thresholds.
druid ai chatbots nlp ner uipath

Connect everything

The platform's Connector Designer allows admins to configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM). In case there is no API available, the Druid platform can connect to RPA robots to automatically interact with those applications.
chatbot platform connector sql rest soap api
chatbot industry knowledge
Industry knowledge

20+ years of business know-how embedded in ready-made chatbots that speed up the deployment up to 10x faster.

chatbot proprietary technology
Proprietary technology

NLU technology allows Druid chatbots to provide fast and accurate answers for excellent customer experience.

chatbot automation interactions
100% tailored

Druid provides the tools needed to build and deploy digital workforce which solves your specific problem.

chatbots track tasks
Designed for integration

Collect and update data from, and to any internal or 3rd party app or database, to be ahead of customer expectations.

chatbots platform security
Data security first

Deploy Druid either in the most secure cloud, on-premise or in a hybrid model. You have full control over your data.

Find out more about our chatbot authoring platform's features and how these can help your team find new ways to automate work
Learn more
Here’s how Druid chatbots help users focus on what matters most

Druid chatbots are equipped with over 500 built-in skills for every industry and any role

chatbots reply questions

Reply to questions

Effortlessly train your intelligent assistants to reply to simple or complex questions.

chatbots send notifications

Send notifications

Multi-channel notifications for any task or workflow. 'Your invoice was issued. Send it to accounting?'

chatbots deliver reports

Deliver reports

Generate advanced reports in PDF, MS Word or Excel format by simply asking the chatbot.

chatbots track tasks

Track smart tasks

Continually monitors the enterprise systems, checks tasks and sends status alerts.

chatbots fill forms

Fill in forms

Assists users in filling forms and decreases the operational costs, while improving user experience.

chatbot route to human

Route to human

Automatically route to human operator based on predefined rules or no intent recognition.

From Banking to Healthcare, from HR to Customer Service, Druid provides both ready-made chatbots, loaded with over 250 conversational skills to cover any process you would need to automate, and also a no-code authoring platform that allows your business users to create and deploy chatbots, intuitively, in days, not months.

Enhance UiPath RPA bots with cognitive and conversational skills

Use our award-winning UiPath connector app to trigger RPA processes, get human feedback and ask for statistics from the orchestrator.
Learn more
We’re proud to have helped businesses achieve more with less

Here's what customers have to say about how the Druid platform helped them automate work

''Over 8000 employees in our offices now interact much more easily with our HR department through the Druid chatbots. Thanks to the flexibility of this chatbot authoring platform we're now using it to deploy other bots which will streamline our operational processes''
Digital Technology & Innovation Director Banca Transilvania
''Druid relieves the recruitment department of all routine activities. With Druid chatbots we're generating contracts for guest stars in real-time by simply taking a picture of their ID cards. The contracts are filled instantly, ready for signature at the end of the show''
HR Director PRO·TV
''The DRUID's team expertise in Financial Services and fast response time allowed them to deploy the AI chatbot project in just 2 weeks. Thanks to the chatbot's platform integration with UiPath robots we can process 3x more requests with the same resources''
Project Management Director OTP Bank
''By using Druid chatbots, we're saving over 8 hours per day for the senior management team. Furthermore, this allows our 100 managers who use the Druid personal assistant - Ana - to dedicate more time to activities that have a positive impact on our business''
Business Processes Director Regina Maria
''Implementing Druid Chatbots is the first step ASIROM is taking to develop new channels for policies, to provide a fully digital and modern experience for our clients We're starting with travel insurance, but we will continue to deploy chatbots for healthcare and motor as well''
President of the Board of Directors c
''The Druid Chatbot Platform's high configurability, advanced NLP features, flexibility and ease-of-use helped us to develop, configure and deploy AI-powered chatbots that greatly optimized the leasing offer generation and contract signing processes''
IT Director BCR Leasing
Latest news about Druid

Read more about Druid Enterprise Chatbots

Up Group introduces DRUID AI virtual assistants to automate customer support

Up Romania automates customer interactions through a DRUID AI virtual assistant, available on all company platforms -,,...[...]

Deloitte ranks DRUID as the technology company with the fastest natural growth in CE

DRUID, a leader in conversational AI, specialized in developing intelligent virtual assistants dedicated to complex enterprise processes, is the...[...]

DRUID announces the first Brazilian partnership with Growtec

Growtec, a reference company specializing in data management, cyber security, and hyper-automation solutions for the Brazilian market, will...[...]