
The Druid Chatbot Platform is helping businesses achieve more with less
Druid is an AI-powered, no-code, chatbot authoring platform that allows citizen developers to design, develop and deploy natural and rich interactions between employees, customers, partners and enterprise systems, through omnichannel text and voice conversations.
Druid features a proprietary multi-language NLU engine which identifies user intents, sentiment and system entities, and our Connector Designer which integrates with any enterprise app (REST/SOAP APIs, SQL/Oracle, ERPs, CRMs, RPA).
The rise of AI-driven chatbots
Evolving digital customer behavior and expectation will impact #anyindustry #anyprocess #anyrole

$7.3 Billion operational cost savings from using chatbots in banking by 2023

$439 billion annual cost savings from optimizing processes with chatbots in retail by 2023

$3.6 Billion annual cost savings from using automations with chatbots in healthcare by 2022

$112 Billion annual value of new sales driven in retail by chatbots in 2023

95% of customer interactions will be managed through chatbots by 2025

87% of CEOs are looking to implement chatbots in their HR departments
Powerful but flexible NLP technology
Our proprietary NLP (Natural Language Processing) technology focuses on interpreting the user's intent to provide information contextually based on their behavior and preferences. The platform also allows one-click NLP engine update (DRUID, LUIS or DialogFLow) independently for each bot.


Connect everything
The platform's Connector Designer allows admins to configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM). In case there is no API available, the Druid platform can connect to RPA robots to automatically interact with those applications.
Find out more about our chatbot authoring platform's features and how these can help your team find new ways to automate work
Here’s how Druid chatbots help users focus on what matters most
Druid chatbots are equipped with over 250 built-in skills for every industry and any role

Reply to questions
Effortlessly train your intelligent assistants to reply to simple or complex questions.

Send notifications
Multi-channel notifications for any task or workflow. 'Your invoice was issued. Send it to accounting?'

Deliver reports
Generate advanced reports in PDF, MS Word or Excel format by simply asking the chatbot.

Track smart tasks
Continually monitors the enterprise systems, checks tasks and sends status alerts.

Fill in forms
Assists users in filling forms and decreases the operational costs, while improving user experience.

Route to human
Automatically route to human operator based on predefined rules or no intent recognition.
From Banking to Healthcare, from HR to Customer Service, Druid provides both ready-made chatbots, loaded with over 250 conversational skills to cover any process you would need to automate, and also a no-code authoring platform that allows your business users to create and deploy chatbots, intuitively, in days, not months.
Meet users wherever they are through multi-language and multi-channel conversations
Whether it's enterprise or social messaging apps, on desktop or mobile, with Druid you're providing a secure gateway for interaction with your business, through voice conversations, email, Microsoft Teams, Slack, Facebook Messenger, WhatsApp, Twilio, WeChat, or web interfaces.

Enhance UiPath RPA bots with cognitive and conversational skills
Use our award-winning UiPath connector app to trigger RPA processes, get human feedback and ask for statistics from the orchestrator.
We partner with top business consultancy and technology companies
Our chatbot platform is developed, delivered and deployed in distinguished company






