The rise of AI-driven chatbots
$7.3 Billion operational cost savings from using chatbots in banking by 2023
$439 billion annual cost savings from optimizing processes with chatbots in retail by 2023
$3.6 Billion annual cost savings from using automations with chatbots in healthcare by 2022
$112 Billion annual value of new sales driven in retail by chatbots in 2023
95% of customer interactions will be managed through chatbots by 2025
87% of CEOs are looking to implement chatbots in their HR departments
Here’s how Druid chatbots help users focus on what matters most
Reply to questions
Effortlessly train your intelligent assistants to reply to simple or complex questions.
Multi-channel notifications for any task or workflow. 'Your invoice was issued. Send it to accounting?'
Generate advanced reports in PDF, MS Word or Excel format by simply asking the chatbot.
Track smart tasks
Continually monitors the enterprise systems, checks tasks and sends status alerts.
Fill in forms
Assists users in filling forms and decreases the operational costs, while improving user experience.
Route to human
Automatically route to human operator based on predefined rules or no intent recognition.
From Banking to Healthcare, from HR to Customer Service, Druid provides both ready-made chatbots, loaded with over 250 conversational skills to cover any process you would need to automate, and also a no-code authoring platform that allows your business users to create and deploy chatbots, intuitively, in days, not months.
Meet users wherever they are through multi-language and multi-channel conversations
Whether it's enterprise or social messaging apps, on desktop or mobile, with Druid you're providing a secure gateway for interaction with your business, through voice conversations, email, Microsoft Teams, Slack, Facebook Messenger, WhatsApp, Twilio, WeChat, or web interfaces.