Microelectronic partners with DRUID to enable AI chatbots in Australasian markets

druid ai chatbots microelectronic banking australasia

DRUID AI Chatbots announces it has entered into a partnership with Microelectronic Group, one of the leading suppliers of software solutions, services and business equipment to the banking, enterprise and government markets in Australia, New Zealand and South Pacific Islands, to offer world-class business process automation solutions in large digital transformation projects across Australasia region.

Since 1975 Microelectronic Group works with clients to unlock step-change cost reductions and business benefits from their Enterprise Infrastructure reinventing Consents, Contracts, Communications & Compliance and co-creating transformative solutions from the best innovative technologies enabling digital change and disruptive business models.

The partnership with DRUID focuses on delivering turn key enterprise solutions aiming to automate customer and employee journeys via AI-powered digital assistance, personalization and identity services within omni-channel documentation & automated distribution processes.

“Large organizations are eager to move forward with digitalization, and the pandemic accelerated the process. As a solution provider committed to bringing latest frameworks and technologies for our clients, we are proud to partner with DRUID. This partnership will help us deliver improved and value-oriented solutions powered by the capabilities of the DRUID chatbot authoring platform.” said Matt Murgia, Digital Practice Lead, Microelectronic Solutions.

“We are excited to team up with Microelectronic whose business has gone from strength to strength in the Australasia region, thanks to a reputation for putting customers first and supporting businesses on their digital transformation journeys. I look forward to the opportunity to work with this world-class team to take DRUID technology to the next level.” stated Irina Dochiţu, Partner Account Manager, DRUID SA.

DRUID is a high-tech company that provides a fully no-code AI chatbot design platform for Enterprise companies and one of the few global suppliers that cover all types of deployment – cloud, hybrid, and fully on-premise. Thanks to the preconfigured conversational templates and proprietary NLU technology, DRUID allows any company to easily design and deploy powerful AI virtual assistants for any role, process, or industry. DRUID is also engaged in a global partnership with UiPath to provide conversational AI solutions for RPA bots.

Microelectronic Group is a trusted supplier of software solutions, services and business equipment to the banking, enterprise and government markets in Australia, New Zealand and South Pacific Islands.