CONVERSATIONAL AI FOR HEALTHCARE

Enhance patient experience with automation powered by conversational AI

Automate patient onboarding, appointments, health status monitoring, and engagement, while managing billing, inventory, and claims with DRUID conversational AI.

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Trusted by hundreds of leading companies
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THE RISE OF CONVERSATIONAL AI

Deliver instant healthcare services with the usefulness your patients expect

The average patient spends more than 30 minutes trying to find out the right service that hospitals or clinics can provide, while hospital or clinic staff and management struggle with time lost to operate internal systems, manage appointments and approvals.

DRUID’s conversational high-touch low-cost patient engagement solutions save precious time for doctors, nurses, and management, to ensure operational efficiency and provide a superior level of customer satisfaction.

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$3.6B

of annual cost savings derived from the adoption of conversational AI in healthcare

2.8B

interactions per year with healthcare robots driven by conversational AI

44%

of repetitive tasks will be automated with conversational  AI in the next 3 years

2.5B

customer service hours will be saved using robots powered by conversational AI

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THE CONVERSATIONAL AI LAYER TO ANY HEALTHCARE PROCESS

Enhance customer engagement, reduce costs and enable high-value healthcare with conversational AI

Deploying conversational AI for healthcare is a breeze with the DRUID solution library that features over 500 skills available in ready-made templates that cover multiple processes.

Appointments

Easily automate appointments by providing a multichannel secure gateway for patients, which collects and feeds data right into your core systems.

Symptom Checker

DRUID can provide advanced AI capabilities for automating symptom checking, enabling a superior patient experience while increasing appointment rates.

Patient monitoring

Send notifications and alerts to patients about appointments or prescriptions, collect patient data and provide advanced health analysis.

Billing

Integrate conversational AI assistants with core systems and allow your staff to easily manage invoicing through automated conversational flows.

Marketing automation

Add customized multi-channel capabilities to your marketing automation campaigns and boost conversion rate.

24/7 customer support

DRUID Conversational AI assistants easily integrate with existing systems, allowing them to provide 24/7 conversations for fast problem resolution.

TESTIMONIALS

What our customers are saying

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"Maria recognizes a patient from our over 5 million electronic medical records before routing to one of our 17 call center advisors dedicated only to MARIA chatbot inquiries. Call recording approval and GDPR validation save 3 minutes per chat. That means we can manage more patients in the same amount of time."

Business Process Director Regina Maria
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"Over 8000 employees in our offices now interact much more easily with our HR department through the DRUID virtual assistants. Thanks to the flexibility of this platform we're now using it to deploy other bots which will streamline our operational processes"

DIGITAL TECHNOLOGY DIRECTOR Banca Transilvania
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"The DRUID team's expertise in Financial Services and fast response time allowed them to deploy the conversational AI project in just 2 weeks. Thanks to the conversational AI platform integration with UiPath RPA we can process 3x more requests with the same resources"

PROJECT MANAGEMENT DIRECTOR OTP Bank
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READ FULL CASE STUDY
SUCCESS STORY

One of the largest companies in the CEE and leader in the quality of medical care, Regina Maria, continues the journey of digital transformation with the help of DRUID conversational virtual assistants.

SOLUTION

MARIA the virtual assistant is fully integrated with Regina Maria’s existing Microsoft Dynamics CRM and hosted on Microsoft Azure Cloud. It also easily enables patients to find out available times for appointments, schedule them, and modify or cancel existing appointments, all within seconds.

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SUCCESS STORY

One of the largest children’s hospitals in the US embarks on a digital transformation journey with DRUID's conversational AI technology. The hospital implementing an automatic process ensuring COVID-19 checks are made without errors and with as little disruption and hassle for staff.

SOLUTION

Integrated into the hospital's system, the new conversational AI virtual assistant allows the medical staff to access it at any time, in both English or Spanish versions. Full procedure from start to finish has been made simpler and less time consuming insuring all staff can meet the two-month deadline and demonstrate that they had received their full COVID-19 vaccination scheme.

GLOBAL STRATEGIC PARTNERSHIPS

Developed and deployed in distinguished company

Multi-territory agreements with global technology and consultancy companies instill DRUID conversational AI technology in complex hyper-automations projects with various use cases, across all industries.

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Enhance user experience with DRUID conversational AI and automation

Schedule a demo with our experts and learn how you can pass all the repetitive tasks to DRUID conversational AI assistants and allow your team to focus on work that matters.

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