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DRUID and RoboRana Group Forge a Strategic Partnership to Pioneer the Future of Conversational AI in Process Optimization
DRUID and RoboRana announce their partnership, seeking to empower organizations to redefine how they interact with both their customers and their internal processes.
London, 23 January 2024 – DRUID, a global leader in conversational AI technology, is delighted to announce a strategic partnership with RoboRana Group, a fast-growing innovator in process optimization and automation with a strong focus on data-centric solutions. This collaboration promises to reshape the landscape of process automation and revolutionize the way businesses interact with their customers and internal processes.
DRUID, renowned for its conversational AI platform, empowers organizations to create human-like chatbots for a wide range of business applications. Their intuitive no-code interface simplifies chatbot development, management, and optimization, enabling businesses to engage users effectively and enhance operational efficiency.
RoboRana Group, originally established in Belgium and expanding into the Netherlands in 2020, has earned a reputation for assisting organizations in streamlining data-intensive business processes, reducing manual work and errors, minimizing costs, and elevating the overall customer experience. Their approach is marked by a dedication to leveraging low-code/no-code platforms and harnessing data insights for process improvements. At RoboRana Group, the customer takes center stage, and the focus remains unwaveringly on delivering technology-agnostic support.
"Our partnership with RoboRana Group represents a significant step forward in realizing our vision for the future of conversational AI. At DRUID, we believe in the transformative power of AI-driven conversations, and this collaboration will empower organizations to redefine how they interact with both their customers and their internal processes. We're excited to combine our expertise with RoboRana Group's innovative solutions to drive digital transformation across industries", added Liviu Dragan, CEO DRUID.
Roel Hoeks, Managing Partner at RoboRana Group in the Netherlands, expressed his enthusiasm about the partnership, stating, "The partnership with DRUID grants us additional opportunities to develop our share in the market, where our clients can rely on us for technology-agnostic support. We strongly believe that conversational AI will play a crucial role for businesses in their interaction with both clients and processes. Being able to interlink humans with processes in a human-like manner—24/7 with close to no human interaction—will bring new opportunities. We are happy to build on the expertise and technology of DRUID, one of the market leaders in this field, by means of this partnership."
The collaboration between DRUID and RoboRana Group is poised to usher in a new era of process optimization and automation, underpinned by human-like interactions through conversational AI. Together, they share a vision for the future of work centered around natural conversation, presenting innovative solutions for organizations seeking to thrive in an era of heightened automation and digital transformation.
DRUID (www.druidai.com) is an end-to-end platform for building, deploying, and scaling AI-driven Conversational Business Applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue (learning and adapting to new systems). In addition, DRUID intelligent virtual assistants enable fast, personalized, omnichannel, and hyper-automated interactions while speaking each organization's language via open integrations with any existing enterprise systems and RPA technologies. Starting with 2018, DRUID actively builds on its vision to provide each employee with an intelligent virtual assistant, establishing an extensive 160+ partner network and servicing 200+ clients worldwide.
About RoboRana Group:
RoboRana Group (www.roborana.com) is a fast-growing and innovative company and specialist in the field of process optimization and automation where process data is also central. The originally Belgian company also established itself in the Netherlands in 2020. RoboRana Group helps organizations transform data-intensive business processes, reduce manual work and errors, minimize costs and improve customer experience.
RoboRana Group works mostly with low-code/no-code platforms and is always looking for the best future-proof solutions. Like process thinking, data insights play an important role. Using data, the right objective insights can be gained from customer processes. These insights fuel actions to improve processes. Not the technology, but the customer is the central element for RoboRana Group.