DRUID and Proservartner to transform business automation through Conversational and Generative AI

DRUID and Proservarnter will offer innovative solutions that automate complex processes, enabling businesses to achieve higher operational excellence and enhanced customer interaction.

London, 09.01.2024 – DRUID, a global player in AI-driven conversational technology, has announced a strategic partnership with Proservartner, a consulting leader in optimizing business processes. This collaboration signifies a major step in the integration of artificial intelligence in business process automation, aiming to revolutionize how enterprises operate and engage with technology.

Through this partnership, Proservartner’s expertise in streamlining business operations will blend with DRUID’s cutting-edge AI conversational capabilities. The alliance is meant to offer innovative solutions that automate complex processes, making them more intuitive and intelligent, enabling businesses to achieve higher operational excellence and enhanced customer interaction.

Irina Dochitu, VP of Global Channels and Alliances at DRUID, commented:"This partnership with Proservartner is a game-changer in the world of business process automation. By harnessing the power of DRUID's AI technology, we’re determined to unlock new levels of efficiency and innovation, setting a new standard in the industry."

“Proservartner is the best in the world in automation within a GBS / Shared Services context. Conversational AI is a “must have” for businesses looking to manage customer, employee, supplier and other queries in a efficient and effective manner.

By bringing together the Proservartner automation ecosystem, our depth of process competency and change skills, this partnership with Druid will drive better business outcomes for our customers.” concluded Rakesh Sangani, CEO and Founder, Proservartner. 

The collaboration also aims to address the growing demand for digital transformation in various sectors. By combining Proservartner's process optimization strategies with DRUID's AI capabilities, the partnership will deliver tailored solutions that cater to the unique challenges and opportunities of each industry. From healthcare to finance, the potential applications are vast and varied, offering a new horizon of possibilities. 

Furthermore, this partnership underscores a shared commitment to advancing AI research and development. Both DRUID and Proservartner are dedicated to exploring new frontiers in AI technology, with the goal of continually improving their offerings and staying at the forefront of industry advancements. 

About DRUID 
DRUID ( is an end-to-end platform for building, deploying, and scaling AI-driven conversational business applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue (learning and adapting to new systems). In addition, DRUID intelligent virtual assistants enable fast, personalized, omnichannel, and hyper-automated interactions while speaking each organization's language via open integrations with any existing enterprise systems and RPA technologies. Starting with 2018, DRUID actively builds on its vision to provide each employee with an intelligent virtual assistant, establishing an extensive 160+ partner network and servicing 200+ clients worldwide. 


About Proservartner
Proservartner ( excels in providing consulting services focused on business process improvement and automation, driving efficiency and growth for businesses across various sectors.

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