Behind the Scenes with a Top Retailer: Thriving with Conversational AI
Auchan, one of Europe's largest retailers, embarked on a collaborative journey with DRUID to successfully navigate a challenging retail ...
Hyper-Personalized Retail: The Power of Conversational AI and ChatGPT
At their very core, humans crave connection above all else, driven by our inherent psychological need to be acknowledged and understood. This ...
Are You Keeping Up with Retail's Great Acceleration?
Retail, as we know it today, is omnichannel, multi-purpose and personalized. Digital has established a new world in which consumers are more ...
Conversational AI, the Answer to Retail’s Top 3 Challenges in 2023
In many ways, the retail industry is unrecognizable from a decade ago. New technologies, an omnichannel experience, and changing consumer ...
Conversational AI in Retail: Top 7 Use Cases
The only constant in retail and logistics is change. Businesses have dealt with more change in the last two years than in the previous two ...
Top 6 Use Cases for Conversational AI in Retail
The only constant in retail is change. Businesses have dealt with more change in the last two years than in the previous two decades. Record-high ...
5 Benefits of AI-Powered Virtual Assistants Across the Retail Industry
Conversational AI in retail has dramatically changed the industry. It is helping ...
Conversational Business Apps for Retail: Boost your CX with Conversational AI
These days, eCommerce is busier than ever! With people opting to shop from home rather ...
6 Uses of Conversational AI for Retail
To offer the best customer experience, a business needs to have efficient, ...