What Are the Hottest Technologies in 2023?
Make no mistake! 2023 will be a challenging year for businesses. "Nice to have" technologies will become "not that nice to have" in 2023. There will ...
Agentic AI Paves the Way for a New Dawn in Higher Education
A “Black Swan” event, as defined by author Nassim Nicholas Taleb, has three key traits: it’s an unpredictable outlier, it causes significant impact, ...
The Robots Are Coming, but Are They Coming to Steal Our Jobs?
When the industrial revolution happened, a tidal wave of machines replaced countless jobs almost overnight. Today we are faced with similar odds.
Top 5 Employee-Related Challenges of 2023 Solved by Conversational AI
We've been through a lot in the last three years: a global health scare, widespread digitalization of most aspects of life, a shift to remote work, ...
Are You Keeping Up with Retail's Great Acceleration?
Retail, as we know it today, is omnichannel, multi-purpose and personalized. Digital has established a new world in which consumers are more ...
Will Generative AI and ChatGPT Take Over Human Creativity?
Much has been said and written about generative AI (Gen AI), ChatGPT, and large language models in the last couple of months. Awe and excitement, as ...
The Secret to Happy Patients? 7 Healthcare Challenges Solved with AI
Medical science has transformed healthcare into one of the major success stories of our lifetimes. But while medical science has improved healthcare ...
Conversational AI, the Answer to Retail’s Top 3 Challenges in 2023
In many ways, the retail industry is unrecognizable from a decade ago. New technologies, an omnichannel experience, and changing consumer ...
HR Business Challenges in 2023: Time for an Internal Reality Check
The year 2022 began with optimism not seen for many years. The pandemic, a horrendous event that created a global culture of fear, had all but ended. ...
Conversational Business Applications – The Next Level of AI Automation
The desire to communicate has driven the evolution of the human race since the dawn of time. Humans left their hunter-gatherer past behind and went ...
Rising to Meet the Expectations of an Impeccable Patient Experience
We live in an always-on world where people have become accustomed to having access to seamless, frictionless digital experiences at the push of a ...
7 AI Trends for 2023 to Rock Your Business World
According to McKinsey, top-performing businesses invest twice more in new technologies to build digital businesses than their peers. But for business ...
How Conversational AI Can Help Banks Address the Current Recession
As central banks worldwide raise interest rates in response to inflation, the world is on the verge of a global recession in the coming year. Several ...
How to Get the Best ROI Out of Your Conversational AI Solution
It’s never easy for an enterprise to adopt new technology, and conversational AI is no different. But the technology offers excellent potential ROI. ...
Use Cases for Conversational AI: Energy & Utilities
The energy and utility industries operate 24/7 and have residential and commercial customer bases heavily reliant on dependable, uninterrupted ...