Will Generative AI and ChatGPT Take Over Human Creativity?
Much has been said and written about generative AI (Gen AI), ChatGPT, and large language models in the last couple of months. Awe and excitement, as ...
The Secret to Happy Patients? 7 Healthcare Challenges Solved with AI
Medical science has transformed healthcare into one of the major success stories of our lifetimes. But while medical science has improved healthcare ...
Conversational AI, the Answer to Retail’s Top 3 Challenges in 2023
In many ways, the retail industry is unrecognizable from a decade ago. New technologies, an omnichannel experience, and changing consumer ...
HR Business Challenges in 2023: Time for an Internal Reality Check
The year 2022 began with optimism not seen for many years. The pandemic, a horrendous event that created a global culture of fear, had all but ended. ...
Conversational Business Applications – The Next Level of AI Automation
The desire to communicate has driven the evolution of the human race since the dawn of time. Humans left their hunter-gatherer past behind and went ...
Rising to Meet the Expectations of an Impeccable Patient Experience
We live in an always-on world where people have become accustomed to having access to seamless, frictionless digital experiences at the push of a ...
7 AI Trends for 2023 to Rock Your Business World
According to McKinsey, top-performing businesses invest twice more in new technologies to build digital businesses than their peers. But for business ...
How Conversational AI Can Help Banks Address the Current Recession
As central banks worldwide raise interest rates in response to inflation, the world is on the verge of a global recession in the coming year. Several ...
How to Get the Best ROI Out of Your Conversational AI Solution
It’s never easy for an enterprise to adopt new technology, and conversational AI is no different. But the technology offers excellent potential ROI. ...
Use Cases for Conversational AI: Energy & Utilities
The energy and utility industries operate 24/7 and have residential and commercial customer bases heavily reliant on dependable, uninterrupted ...
Conversational AI in Banking 2022: Definition, Trends, and Benefits
The Banking, Financial Services, and Insurance (BFSI) industry are on the cusp of a significant digital transformation. Traditional, in-person ...
Conversational AI in Retail: Top 7 Use Cases
The only constant in retail and logistics is change. Businesses have dealt with more change in the last two years than in the previous two decades. ...
Conversational AI for Supply Chain: 6 Must-Have Features
Supply chain management is sometimes seen as an additional business function rather than a practice that applies to all aspects of a business. In ...
Turning the Great Resignation Into the Great Transformation of Work
Over the past year, a record number of employees have quit or are now thinking about doing so. According to PwC's Global Workforce Hopes and Fears ...
Why Should Utility Companies Use Conversational AI?
When it comes to utilities, most customers would prefer a seamless interaction, especially if there’s a problem at hand. Consumers’ needs from the ...