AI Agents for Every BPO Workflow
Access pre-trained DRUID AI Agents ready to streamline finance, procurement, IT support, customer service, and HR tasks—automating everything from invoice handling to help desk resolution, right out of the box.
Scale Client Delivery Fast with Improved Accuracy
Deliver faster onboarding, SLA-compliant outcomes, and multilingual support across regions with intelligent agents tailored to end-to-end complex BPO workflows. DRUID enables you to reduce manual effort, accelerate response times with high accuracy, and scale operations without increasing headcount.
Connect Anything, Protect Everything
Worried about keeping your current tech stack? DRUID’s AI Agents connect with any EHR, ERP, CRM, or legacy system via pre-built connectors, APIs, or RPA—unifying disconnected systems and automating Tier-0 and Tier-1 tasks across email, chat, voice, and documents with agents that reason, act, and learn. Powered by the DRUID Conductor's orchestration, data flows are encrypted end-to-end, with role-based access and full audit trails, so you automate across systems at scale while staying compliant with HIPAA, GDPR, and ISO.
Liberty Shared Services Uses DRUID to Deploy Multi-language AI Agents That Automate 65% of Internal Support Queries
Liberty Global transformed internal operations and enabled real-time access to information using DRUID AI technology to automate internal queries while improving efficiency and satisfaction.
- 65%
internal support queries automated and growing towards 75% - +10k
multi-language tickets automated during a 10-month period - 78%
of resolutions ranked as highly satisfactory by users
Discover AI Agents Tailored to Your Business Functions
Explore real-world use cases that show the tangible impact of DRUID across BPO and Shared Services Providers. Whether it's Order-to-Cash, Procure-to-Pay, or IT Helpdesk Automation, DRUID's intelligent agents are streamlining core enterprise processes across various business functions, enhancing productivity, reducing errors, and delivering exceptional customer experiences.
Why BPO Global Leaders Choose DRUID AI Agents
“Druid has an exceptional talent in identifying customer's expectations, translating even unstructured requests into clear, straightforward requirements and delivering beyond expectations.”
“What I like most about DRUID is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”
“Well versed in local language, capturing language subtleties for customer-centric models and providing stable scoring for integration with offline proprietary models.”
“Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”
“My experience with DRUID has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations.”
“That it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail.”
“Its ease of use, flexibility in integrations, and the efficiency it brings to business processes”
Recognized by Leading Analyst Firms
Thanks to our fast growth and strong value proposition for enterprise companies, DRUID has been recognized by leading analysts as an innovator and major contender in conversational AI and hyper-automation.
