Helping businesses achieve  more with conversational AI

DRUID is a no-code Conversational AI platform that allows companies to design and deploy superior experiences for internal and external users using omnichannel interactions and business process automation.

Powered by a proprietary NLP/NLU engine that truly understands human language, advanced analytics, evaluation, and no-code UI tools, DRUID provides a conversational UX layer to any enterprise system, enabling a revolutionary new way of working - the Conversational Business Apps.
chatbots save time money
Save time & lower costs

Pass repetitive tasks to robots and allow people to focus on work that matters.

chatbots enhance user experience
Enhance user experience

Provide a conversational AI layer for users' interaction with any enterprise system.

chatbots platform better quality
Improve quality

Eliminate user error and increase consistency through standardized processes.

chatbots boost engagement
Boost engagement

Make work easier and provide communication gateways exactly where users spend time.

The rise of AI-driven conversational automation

Evolving digital customer behavior and expectation will impact #anyindustry #anyprocess #anyrole

chatbots banking savings benefits
$7.3 Billion operational cost savings from using chatbots in banking by 2023

chatbots savings benefits retail
$439 billion annual cost savings from optimizing processes with chatbots in retail by 2023

chatbots savings benefits healthcare
$3.6 Billion annual cost savings from using automations with chatbots in healthcare by 2022

chatbots retail sales benefits
$112 Billion annual value of new sales driven in retail by chatbots in 2023

chatbots benefits customer interaction
95% of customer interactions will be managed through chatbots by 2025

chatbots ready made conversation flows
87% of Executives are looking to implement chatbots in their HR departments

Powerful but flexible NLP technology

Our proprietary NLP (Natural Language Processing) technology focuses on interpreting the user's intent to provide information contextually based on their behavior and preferences. The platform provides advanced NLU features to test utterances, configure stop words, sentiment, and flow matching thresholds.
druid ai chatbots nlp ner uipath

Connect everything

The platform's Connector Designer allows admins to configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM). In case there is no API available, the DRUID platform can connect to RPA robots to automatically interact with those applications.
chatbot platform connector sql rest soap api
chatbot industry knowledge
Industry knowledge

20+ years of business know-how embedded in ready-made solutions that speed up the deployment up to 10x faster.

Proprietary technology

Advanced NLP/NLU technology allows DRUID to provide fast and accurate answers for excellent user experience.

100% tailored

DRUID provides all the tools needed to build and deploy digital workforce that solves your specific business problems.

Designed for integration

Collect and update data from, and to any internal or 3rd party system or database, to be ahead of customer expectations.

Data security first
Data security first

Advanced security capabilities, including role-based access control and deployment in the cloud or on-premise.

Find out more about our conversational AI platform's features and how these can help your team find new ways to automate work
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Here’s how DRUID AI robots help users focus on what matters most

DRUID AI virtual assistants are equipped with over 500 built-in skills for every industry and any role

chatbots reply questions

Increase revenue

Deploy conversational automation to capture new business and nurture existing opportunities.

chatbots send notifications

Improve acquisition

The multi-channel conversational layer provides new ways to engage both employees and customers.

chatbots deliver reports

Reduce churn

DRUID conversational AI enables a self-service experience that promotes higher NPS and CSAT.

chatbots track tasks

Improve user experience

DRUID provides better interactions for users and businesses when and where they need it.

chatbots fill forms

Reduce costs

DRUID reduces resource consumption across all processes by enabling conversational automation.

chatbot route to human

Route to human

Automatically route to human operator based on predefined rules or no intent recognition.

From Banking to Healthcare, from HR to Customer Service, DRUID provides both ready-made templates, loaded with over 500 conversational skills to cover any process you would need to automate, and also a no-code authoring platform that allows your business users to create and deploy conversational automation, intuitively, in days, not months.

Enhance RPA with cognitive and conversational skills

The DRUID Conversational AI platform provides a unique RPA connector that can trigger RPA processes, get human feedback, and ask for statistics from the orchestrator.
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We’re proud to have helped businesses achieve more with less

Here's what customers have to say about how the DRUID AI platform helped them automate work

''Over 8000 employees in our offices now interact much more easily with our HR department through the DRUID virtual assistants. Thanks to the flexibility of this platform we're now using it to deploy other bots which will streamline our operational processes''
Digital Technology & Innovation Director Banca Transilvania
''DRUID relieves the recruitment department of all routine activities. With DRUID AI virtual assistants we're generating contracts for guest stars in real-time by simply taking a picture of their ID cards. The contracts are filled instantly, ready for signature at the end of the show''
HR Director PRO·TV
''The DRUID team's expertise in Financial Services and fast response time allowed them to deploy the AI chatbot project in just 2 weeks. Thanks to the chatbot's platform integration with UiPath RPA we can process 3x more requests with the same resources''
Project Management Director OTP Bank
''By using DRUID AI virtual assistants, we're saving over 8 hours per day for the senior management team. Furthermore, this allows our 100 managers who use the DRUID personal assistant - Ana - to dedicate more time to activities that have a positive impact on our business''
Business Processes Director Regina Maria
''Implementing DRUID is the first step ASIROM is taking to develop new channels for policies, to provide a fully digital and modern experience for our clients We're starting with travel insurance, but we will continue to deploy chatbots for healthcare and motor as well''
President of the Board of Directors Asirom
''The DRUID Platform's high configurability, advanced NLP features, flexibility, and ease of use helped us to configure and deploy AI-powered chatbots that greatly optimized the leasing offer generation and contract signing processes''
IT Director BCR Leasing
Latest news about DRUID

Read more about DRUID Conversational AI

DRUID partners with PFS to expand conversational AI in Iberia

PFS, a leading reference company specializing in digital platforms and automation services for efficient transformation, for the European and LATAM...[...]

DRUID supports Transilvania Leasing & Credit on its digital transformation path

DRUID and Transilvania Leasing & Credit, one of the most experienced Romanian players in the local credit market, jointly announce the implementation...[...]

DRUID partners with BARQ Systems to expand its Conversational AI presence in MENA Region

DRUID, a global leader in conversational AI technology for enterprise productivity, and BARQ Systems, a leading regional IT services provider serving...[...]