Helping businesses achieve more with conversational AI
DRUID is a no-code Conversational AI platform that allows companies to design and deploy superior experiences for internal and external users using omnichannel interactions and business process automation.
Powered by a proprietary NLP/NLU engine that truly understands human language, advanced analytics, evaluation, and no-code UI tools, DRUID provides a conversational UX layer to any enterprise system, enabling a revolutionary new way of working - the Conversational Business Apps.
The rise of AI-driven conversational automation
Evolving digital customer behavior and expectation will impact #anyindustry #anyprocess #anyrole
Powerful but flexible NLP technology
Our proprietary NLP (Natural Language Processing) technology focuses on interpreting the user's intent to provide information contextually based on their behavior and preferences. The platform provides advanced NLU features to test utterances, configure stop words, sentiment, and flow matching thresholds.
The platform's Connector Designer allows admins to configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM). In case there is no API available, the DRUID platform can connect to RPA robots to automatically interact with those applications.
Here’s how DRUID AI robots help users focus on what matters most
From Banking to Healthcare, from HR to Customer Service, DRUID provides both ready-made templates, loaded with over 500 conversational skills to cover any process you would need to automate, and also a no-code authoring platform that allows your business users to create and deploy conversational automation, intuitively, in days, not months.
Meet users wherever they are through multi-language and multi-channel conversations
Whether it's enterprise or social messaging apps, on desktop or mobile, with DRUID you're providing a secure gateway for interaction with your business, through voice conversations, email, Microsoft Teams, Slack, Facebook Messenger, WhatsApp, Twilio, WeChat, or web interfaces.