Customer stories
Trusted AI agents built to work inside complex business systems.
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Insurance
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Insurance
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Insurance
Want me to process the first updated payment?
Updated premium: $183/month (+$41). Effective immediately.
Orchestrating Agents...
Sending you all the details
Found your policy #AU-88741. I'll need her name, date of birth, and license number.
Orchestrating Agents...
I need to add my daughter — she just got her license.
Hi! I can help you update your policy, add a driver, or make a payment.
Submit your $200 enrollment deposit
Complete housing preferences
Register for Orientation (Aug 19–20)
Self-Service Policy Management
Give policyholders the controls.
Quote to bound in minutes with no agent, no branch, and no drop-off
Policy issuance & renewals self-served across every channel
Improve conversion with zero friction in the pre-purchase journey
Payments & policy changes
Claim filed. Reference: CLM-2024-9921. An adjuster will contact you within 24 hours
Orchestrating Agents...
No, just vehicle damage.
Found your auto policy #AU-88741. Was anyone injured?
Orchestrating Agents...
My car was in an accident this morning - I need to file a claim.
Hi! How can I help you today?
Automated Claims Intake (FNOL)
First notice of loss. Not the first notice of waiting.
First Notice of Loss filed in minutes, not phone queues
Auto-submission to claims systems
Automated CAT events captured without breaking your ops
Competitor gap is likely $30–40/month. Loyalty discount + telematics discount closes it. Surface both.
Yes, but I've found a cheaper quote elsewhere.
Hi Sarah, I can see you've been with us for 6 years
Sarah qualifies for a loyalty bundle discount (11%) and a usage-based auto add-on that could offset her increase. Estimated save: $38/month.
Orchestrating Agents...
Customer: Sarah Mitchell. Home + Auto bundle, 6-year tenure. Premium increased $43/month at last renewal. Sentiment: frustrated. CHURN RISK: High. Flagging: called to cancel.
Human Agent Assist
The right answer used to take three tabs. Now it takes zero.
Assist human agents at contact center
Real-time call transcription with sentiment analysis
First-call resolution improved by real-time policy guidance
Automated after-call summaries & CRM updates
No, just vehicle damage.
My car was in an accident this morning - I need to file a claim.
Approve with conditions — flood endorsement required. Standard fire and liability: clear.
Risk score: 72/100 (moderate). Flood risk: elevated. Comparable market premium: $3,200–$3,600/yr.
Orchestrating Agents...
Submission: Commercial property, 3-story retail. Austin, TX. Insured value: $2.4M. Flagging: located in FEMA Flood Zone AE.
Underwriting Assistant
Faster decisions. Stronger accuracy.
Human underwriting assistance
Risk assessed instantly with internal rules, external data, and pricing models in one pass
Approve, deny, or escalate with full explainability and audit trail built in
Faster underwriting decisions without adding headcount or touching existing systems
