Review five use cases for Intelligent Virtual Assistants; how Conversational AI helps HR departments save time and deliver a better employee...
Explore our latest blogs on conversational AI and automation
Conversational AI gives HR leaders the power to go beyond recruitment process automation and dramatically improve the talent acquisition process.
The Contact Center of the Future? What's next? Powered by conversational AI, contact centers will be increasing engagement & productivity in 2023 and...
There are many applications for chatbots in HR. An emerging use case is conversational AI for supporting employees' mental health.
Implementing Conversational AI has multiple benefits for employee engagement, fostering community, staying organized, and creating more connections.
We review eight trends in Contact Center technology that integrate across business processes and define success for contact centers in the future.
Remote work, gig work, WFH, or whatever you call it—it’s on the rise. And had been for some time already when the current COVID-19 pandemic struck.
The world in the grips of a pandemic that has countries around the globe on lockdown. See how technology can help manage outbreaks.
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