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Meet Druid: Your agentic AI partner

With over 300 enterprise global customers, a full-fledged conversational AI platform, and over 200 global partners, Druid is one of the leaders in the global agentic AI orchestration landscape, redefining how enterprises work.

Chosen by teams who handle important interactions

We’re one of the fastest-growing conversational AI scale-ups

Founded in 2018 by a team of AI PhDs, enterprise software engineers, and business consultants, Druid has proven to be one of the most successful global providers focused on enterprise conversational and agentic AI.

Deloitte Technology Fast 50

Druid won the Growth Stars category for the fastest growth, in Deloitte's competition.

Startup of the Year

Druid won several Startup of the Year awards in regional and global competitions.

Best AI Solution

Druid won the conversational AI competition at the Chatbot Summit in Berlin.

Best RPA Connector

Awarded by a panel of senior executives from GE, ExxonMobil, Orange, and Optum.

In our customers' words

Read customer stories
  • "My experience with Druid has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations. It's very flexible when it comes to integrations, which is a plus for our projects. The prebuilt templates and components saved us a lot of time."

    Consultant

    IT Services

  • "The product is very flexible, and the user interface is simple and attractive. The service has been exceptional and the ability to communicate to the development team on improvement ideas and adding to the defined roadmap is beyond what I have been used to. From top to bottom the experience has been great, it is a pretty rare experience."

    VP

    IT Services

  • "Knowledgeable team supporting its delivery that has been straightforward, intuitive, constructive and professional to work with. Ability to adapt and change the platform is responsive, with robust outcomes."

    Head of Technical Transformation

    Insurance

  • "The product is one of the most flexible tool on the market which allows to connect to multiple systems and applications in relatively easy way. Additionally, the tool can be customized as per customer needs, additional functionalities can be added on top of the core of the tool."

    Transformation Manager

    Banking

  • "The technical usage of the platform was very well explained by the Druid team, and new features were added, as the platform offers a high degree of customization, allowing us to design conversational flows that reflect our business needs."

    Manager, Project Management

    Banking

  • "Well versed in local language, capturing language subtleties for customer centric models and providing stable scoring for integration with offline proprietary models."

    Manager, Project Management

    Insurance

  • "This product has improved our overall performance in technical support by 15-20%"

    Chief Executive Officer

    Services

  • "Druid is one of the most supportive vendors the organization has ever worked with. They did manage to pull up one of the best customer service chatbot for our group."

    Engineering Manager

    Retail

  • "I like that it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail. Leveraging their LLM AI via a robust API was key as we offer our own user experiences in a multichannel offering."

    Chief Strategy Officer

    Banking

  • “Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”

    Sales Director

    Software

  • "Our overall experience with Druid has been highly positive. Platform is intuitive and powerful, allowing us to build and deploy conversational AI solutions quickly and efficiently."

    Director of Digital Transformation

    Banking

  • “What I like most about Druid is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”

    Consultant

    IT Services

GARTNER® MAGIC QUADRANT™

Druid AI recognized in the Gartner® Magic Quadrant™ 
for Conversational AI Platforms

Druid AI has been recognized as a Challenger in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms. We believe this validates our expertise in delivering scalable, enterprise-grade AI agents.
 
Download the report that will help you understand the must-have capabilities to look for, and where the market is headed, so you can drive innovation with confidence.

EVEREST GROUP INNOVATION WATCH

Druid AI named a Fast Follower in the Everest report on Agentic AI Products

Being named a Fast Follower in the Everest Group’s Innovation Watch report highlights Druid AI as a rapidly growing, high-performance provider of agentic AI solutions, demonstrating both market maturity and a strong, expanding ecosystem.

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THE FORRESTER WAVE™

Druid AI named a Contender in The Forrester Wave™

Druid AI has been recognized as a Major Contender in “The Forrester Wave™: Conversation Automation Solutions for B2B”, showcasing its strong performance in delivering personalized, context-aware conversation automation solutions across B2B customer lifecycle use cases.

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IDC MARKETSCAPE

Druid recognized as a Major Player in IDC MarketScape report

Druid AI has been recognized as a Major Player in the “IDC MarketScape: Worldwide Conversational Intelligence and Analytics”, highlighting its strong capabilities in delivering advanced conversational AI and analytics solutions for global enterprises.

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