ON-DEMAND WEBINAR
Who Owns the AI? What It Really Takes to Make a Campus AI Agent Deliver
The promise of AI agents in higher education is compelling: 24/7 answers, after-hours support, proactive nudges around financial aid and registration, and clearer visibility into student pain points. But none of that works without the right leadership and administrative structure behind the scenes.
At the University of West Georgia (UWG), Dr. Ashlee Pollard, Director of Student Solutions, has seen that firsthand. UWG's Druid-powered AI agent, "Wolfie," showed real promise from the start. As leadership established clear ownership and a stronger accountability structure, that promise turned into measurable results.
In this session, Dr. Pollard shares how leadership support, a dedicated content owner, IT partnerships, and ongoing auditing helped UWG fully realize Wolfie's potential.
You'll learn:
- Why leadership backing and clear ownership determine whether an AI investment succeeds or stalls
- How UWG built a sustainable process for keeping the agent accurate, useful, and responsible
- What it takes to scale AI from a single tool into a campus-wide resource
- Why technology isn't the hard part, and what separates institutions getting real value from their AI investment from those still waiting for one
Global universities and schools trust DRUID AI Agents
Meet the speakers
Dr. Ashlee Pollard
Director of Student Solutions, University of West Georgia
Jillian Wilhelm
Senior Customer Success Manager, Druid AI
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