The partnership aims to fast-track digital transformation and Robotic Process Automation (RPA) initiatives in the region, broadening the scope and benefits of conversational solutions offered to clients.
London, March 20th, 2023 – DRUID, a global leader in conversational AI technology for enterprise productivity, has joined forces with FourNxt, a prominent regional IT services provider across the Middle East. This strategic alliance aims to fast-track digital transformation and Robotic Process Automation (RPA) initiatives in the region, broadening the scope and benefits of conversational solutions offered to clients.
FourNxt is a trailblazing technology solutions provider that seamlessly integrates AI, IoT, and Big Data, empowering businesses to transform complex customer challenges into growth opportunities. With a team of seasoned professionals at the helm, FourNxt is committed to delivering customized, end-to-end solutions that cater to each client's unique needs and challenges. DRUID, on the other hand, specializes in developing advanced conversational AI technology designed to boost enterprise productivity. Its innovative solutions enable organizations to automate customer interactions, streamline internal processes, improve efficiency and enhance user experience.
Conversational AI holds the transformative power to reshape the enterprise ecosystem radically, redefining customer interactions and streamlining operations for unprecedented efficiency and growth. The global market for conversational technology is characterized by extraordinary growth prospects, with the industry valued at $3.8 billion in 2021 and expanding at an astounding rate of 55% year over year. By working together, DRUID and FourNxt are poised to seize opportunities in this rapidly growing sector, delivering cutting-edge solutions that drive innovation, enhance customer engagement, and help companies stay ahead in the ever-evolving digital landscape.
"Conversational AI is a game-changer for how humans interact with information systems. With the advent of advanced AI models, the distinction between human interaction and robot interaction has become leaner to a level where they are practically unrecognizable. FourNxt realizes the importance of conversational AI as an enabler for hyperautomation and modern UI and considers DRUID one of the best-of-breed products to partner with", Karthik Pillai, FourNxt CEO, said.
"We are excited to team up with FourNxt, as we truly value their extensive experience and deep understanding of this regional market. We are confident that our collaboration will pave the way for new opportunities. Together, we are well-positioned to lead the charge in harnessing the power of cutting-edge AI technology, ensuring businesses in the Middle East can capitalize on market prospects for innovation, growth, and long-term success", Irina Dochițu, Channel & Alliances Director at DRUID, added.
DRUID (www.druidai.com) is an end-to-end platform for building, deploying and scaling AI-driven conversational business applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue (learning and adapting to new systems). In addition, DRUID intelligent virtual assistants enable fast, personalized, omnichannel, and hyper-automated interactions while speaking each organization's language via open integrations with any existing enterprise systems and RPA technologies. Starting with 2018, DRUID actively builds on its vision to provide each employee with an intelligent virtual assistant, establishing an extensive 160+ partner network and servicing 175+ clients worldwide.
FourNxt ( www.fournxt.com) is a technology consulting and digital solutions company headquartered in Dubai that provides services such as intelligent automation, conversational AI, artificial intelligence, process mining, analytics and software development. They aim to help organizations improve their business processes and optimize their operations using technology. FourNxt has worked with clients in various industries, including healthcare, finance, manufacturing, retail, and more. They are well-positioned to provide hyperautomation solutions that can help businesses streamline their operations, reduce costs, and achieve greater agility in today's fast-paced digital economy.