Conversational AI in Banking 2022: Definition, Trends, and Benefits
The Banking, Financial Services, and Insurance (BFSI) industry are on the cusp of a significant digital transformation. Traditional, in-person ...
Conversational AI in Healthcare: What Comes Next?
Conversational AI has been making a significant impact across various fields for several years now. Still, with the onset of the COVID-19 pandemic, ...
Top Ten Trends in Enterprise Use of Chatbots and Virtual Assistants
Chatbots have come a long way since MIT professor Joseph Weizenbaum introduced ELIZA in 1966. ELIZA used substitution methodology and pattern ...