Retail JUNE 29, 2023

Hyper-Personalized Retail: The Power of Conversational AI and ChatGPT

At their very core, humans crave connection above all else, driven by our inherent psychological need to be acknowledged and understood. This ...

conversational AI JUNE 22, 2023

Mastering Conversational AI: DRUID’s Guide for Practitioners – Part 2

AI is revolutionizing every aspect of our existence. Conversational AI, as a highly transformative branch of AI, facilitates natural and engaging ...

conversational AI JUNE 15, 2023

Mastering Conversational AI: DRUID’s Guide for Practitioners – Part 1

AI is not just a mere enhancement to our lives; it has the power to transform them fundamentally. Every aspect of our existence ...

conversational AI JUNE 08, 2023

The Power of Conversational AI Infused with ChatGPT: A CEO's Must-Read

In the future, as we will look back upon this time, we are likely to divide it into “before ChatGPT” and “after ChatGPT” - so big is the shift we ...

conversational AI MAY 18, 2023

Ten Examples of How Conversational AI Is Helping Housing Associations

By harnessing the power of conversational AI platforms, housing associations can revolutionize their operations, delight tenants with personalized ...

conversational AI MAY 04, 2023

How Is Conversational AI Breaking the Barriers to Financial Inclusion?

The banking industry is undergoing significant transformation due to technological advancements and changing consumer behaviours, while ...

conversational AI APRIL 27, 2023

Chatbots, Conversational AI, ChatGPT... Different or the Same?

The proliferation of chatbots in business has gained substantial traction in today’s business landscape. Irrespective of the interface, be it ...

conversational AI APRIL 20, 2023

AI-Powered Decision Making for the Bank of the Future

In recent years banks have made massive strides in revolutionizing the way banking services are delivered to both consumers and businesses. ...

Human Resources APRIL 13, 2023

What Should Companies Navigating the Future of Work Know?

The pandemic has caused a significant transformation of the workplace, resulting in remote work and the adoption of digital-first ways of ...

conversational AI APRIL 06, 2023

The Generative AI Dilemma: Use It or Lose It?

In today's rapidly evolving technological landscape, artificial intelligence (AI) stands at the forefront, promising to revolutionize countless ...

conversational AI MARCH 30, 2023

Virtual Healthcare: How Is Conversational AI Changing the Game?

In recent years, digital transformation has evolved from being a buzzword to an essential requirement for adapting to changing future conditions ...

IT support MARCH 23, 2023

A Roadmap to Improved IT Helpdesk Experience via Conversational AI

Just as the world as whole shifts and changes over time, so too does the world of work. Undeniably, over the past three years, the amount of ...

conversational AI MARCH 16, 2023

Conversational AI to Improve Tenant Experience with Housing Associations

In times of hardship, teach yourself to be resilient! Covid-19, the war in Ukraine, ...

conversational AI MARCH 09, 2023

How Is Conversational AI Enhancing RPA Capabilities?

Conversational AI (CAI) and Robotic Process Automation (RPA) are two technologies transforming how businesses operate. ...

conversational AI MARCH 02, 2023

What Are the Hottest Technologies in 2023?

Make no mistake! 2023 will be a challenging year for businesses. "Nice to have" ...