Hyper-Personalized Retail: The Power of Conversational AI and ChatGPT
At their very core, humans crave connection above all else, driven by our inherent psychological need to be acknowledged and understood. This truth ...
Mastering Conversational AI: DRUID’s Guide for Practitioners – Part 2
AI is revolutionizing every aspect of our existence. Conversational AI, as a highly transformative branch of AI, facilitates natural and engaging ...
Mastering Conversational AI: DRUID’s Guide for Practitioners – Part 1
AI is not just a mere enhancement to our lives; it has the power to transform them fundamentally.
The Power of Conversational AI Infused with ChatGPT: A CEO's Must-Read
In the future, as we will look back upon this time, we are likely to divide it into “before ChatGPT” and “after ChatGPT” - so big is the shift we are ...
Ten Examples of How Conversational AI Is Helping Housing Associations
By harnessing the power of conversational AI platforms, housing associations can revolutionize their operations, delight tenants with personalized ...
How Is Conversational AI Breaking the Barriers to Financial Inclusion?
The banking industry is undergoing significant transformation due to technological advancements and changing consumer behaviours, while financial ...
Chatbots, Conversational AI, ChatGPT... Different or the Same?
The proliferation of chatbots in business has gained substantial traction in today’s business landscape. Irrespective of the interface, be it desktop ...
AI-Powered Decision Making for the Bank of the Future
In recent years banks have made massive strides in revolutionizing the way banking services are delivered to both consumers and businesses. Digital ...
What Should Companies Navigating the Future of Work Know?
The pandemic has caused a significant transformation of the workplace, resulting in remote work and the adoption of digital-first ways of working. ...
The Generative AI Dilemma: Use It or Lose It?
In today's rapidly evolving technological landscape, artificial intelligence (AI) stands at the forefront, promising to revolutionize countless ...
Virtual Healthcare: How Is Conversational AI Changing the Game?
In recent years, digital transformation has evolved from being a buzzword to an essential requirement for adapting to changing future conditions in ...
A Roadmap to Improved IT Helpdesk Experience via Conversational AI
Just as the world as whole shifts and changes over time, so too does the world of work. Undeniably, over the past three years, the amount of change ...
Conversational AI to Improve Tenant Experience with Housing Associations
In times of hardship, teach yourself to be resilient! Covid-19, the war in Ukraine, the energy crisis and growing inflation have profoundly marked ...
How Is Conversational AI Enhancing RPA Capabilities?
Conversational AI (CAI) and Robotic Process Automation (RPA) are two technologies transforming how businesses operate. Bringing together their ...
What Are the Hottest Technologies in 2023?
Make no mistake! 2023 will be a challenging year for businesses. "Nice to have" technologies will become "not that nice to have" in 2023. There will ...