How Can Conversational AI Meet Everybody's Needs in IT Helpdesk?
What's the future of IT helpdesk operations in this ever-evolving business landscape? In a world shaped by remote and hybrid work models, ...
Behind the Scenes with a Top Retailer: Thriving with Conversational AI
Auchan, one of Europe's largest retailers, embarked on a collaborative journey with DRUID to successfully navigate a challenging retail environment ...
Elevating Pediatric Care with Conversational AI - A Story of Success
Amid an ever-changing healthcare landscape marked by increased regulatory pressures due to the past global pandemic, shifting patient expectations, ...
Conversational AI by Any Other Name
Much like revolutions in the real world, one would expect a radical transformation in the technology realm to come with a bang. However, that is not ...
7 Conversational AI Myths Busted
In the world of artificial intelligence, few things have caught people's interest as much as conversational AI. But along with the excitement, ...
Chatbots, Conversational AI, ChatGPT... Different or the Same?
The proliferation of chatbots in business has gained substantial traction in today’s business landscape. Irrespective of the interface, be it desktop ...