Why Leading Institutions Trust DRUID
DRUID makes it easy for enterprises to integrate agentic AI into every stage of the customer journey. From first contact to issue resolution, our customer support AI agents act as always-on assistants for resolving inquiries, automating workflows, escalating complex cases, and delivering consistent experiences across every channel.
Liberty Shared Services Uses DRUID to Deploy Multi-language AI Agents That Automate 65% of Internal Support Queries
Liberty Global transformed internal operations and enabled real-time access to information using DRUID AI technology to automate internal queries while improving efficiency and satisfaction.
- 65%
internal support queries automated and growing towards 75% - +10k
multi-language tickets automated during a 10-month period - 78%
of resolutions ranked as highly satisfactory by users
Who We Help
DRUID supports customer support teams across multiple industries
“The team has been generous with their time and insight. They've been flexible on how we construct and deploy the solution within our own user experience.”
“Druid has an exceptional talent in identifying customer's expectations, translating even unstructured requests into clear, straightforward requirements and delivering beyond expectations.”
“What I like most about DRUID is its neutrality and flexibility. It works well across different ecosystems, with prebuilt connectors and channels that speed up integration.”
“Well versed in local language, capturing language subtleties for customer-centric models and providing stable scoring for integration with offline proprietary models.”
“Great support from the sales and tech team that facilitates implementation of an exceptional product, that has allowed us to quickly deploy Agentic AI solutions in our clients.”
“My experience with DRUID has been really positive. What I like most is how easy it is to build agents and business applications, even complex flows and integrations.”
“That it is mature. That the API layer is expansive and they have deep knowledge and ability to train on every detail.”
“This product has improved our overall performance in technical support by 15 – 20%”
Developed and Deployed in Distinguished Company
Leading technology and consultancy companies trust the DRUID technology to build complex hyper-automation projects with various use cases, across all industries.
