Conversational AI-powered bots have already proven their value for employee recruitment. Now, HR...
How to Automate the Front Office for Improved Productivity
Over the past five years, robotic process automation (RPA) and conversational AI have gained...
Conversational Analytics 101
Conversational analytics have allowed researchers and developers to explore further the delicate...
Conversational Business Apps for Retail: How Conversational AI Can Help Boost Your CX
These days, eCommerce is busier than ever! With people opting to shop from home rather than go into...
Conversational AI for Utilities: The Key to Delivering a Better Customer Experience
Customers are rarely interactive with their utility companies unless they have a question or there...
Navigating EBA, FCA, and SMCR Guidelines for AI
2021 marked a year of enhanced dependence on technology. As companies shifted to remote working,...
Conversational AI in Healthcare: What Comes Next?
Conversational AI has been making a significant impact across various fields for several years now....
5 Use Cases for Intelligent Virtual Assistants in HR
Studies show that a virtual assistant can increase efficiency for any business team. In Human...
6 Uses of Conversational AI for Retail
To offer the best customer service, a business needs to have efficient, knowledgeable customer...
5 Ways Conversational AI Improves Talent Acquisition
Employee recruitment and talent acquisition are naturally very people-focused. That often...