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    How to Use Conversational AI for Employee Training and Education

    June 28, 2022 Andreea Plesea AI, onboarding, Technology, conversational AI, training, education Comments Off
    How to Use Conversational AI for Employee Training and Education

    Conversational AI-powered bots have already proven their value for employee recruitment. Now, HR...

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    How to Automate the Front Office for Improved Productivity

    May 13, 2022 Andreea Plesea chatbots, customer service, Technology, automation, conversational AI, RPA, Process Automation, front office Comments Off
    How to Automate the Front Office for Improved Productivity

    Over the past five years, robotic process automation (RPA) and conversational AI have gained...

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    Conversational Analytics 101

    May 11, 2022 Andreea Plesea conversational AI, analytics, ROI, chatbot metrics, conversation metrics Comments Off
    Conversational Analytics 101

    Conversational analytics have allowed researchers and developers to explore further the delicate...

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    Conversational Business Apps for Retail: How Conversational AI Can Help Boost Your CX

    May 6, 2022 Andreea Plesea Retail, conversational AI, conversational business apps Comments Off
    Conversational Business Apps for Retail: How Conversational AI Can Help Boost Your CX

    These days, eCommerce is busier than ever! With people opting to shop from home rather than go into...

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    Conversational AI for Utilities: The Key to Delivering a Better Customer Experience

    April 28, 2022 Andreea Plesea customer service, Utilities Comments Off
    Conversational AI for Utilities: The Key to Delivering a Better Customer Experience

    Customers are rarely interactive with their utility companies unless they have a question or there...

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    Navigating EBA, FCA, and SMCR Guidelines for AI

    February 18, 2022 Andreea Plesea Banking, automation, fraud prevention, chatbot data Comments Off
    Navigating EBA, FCA, and SMCR Guidelines for AI

    2021 marked a year of enhanced dependence on technology. As companies shifted to remote working,...

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    Conversational AI in Healthcare: What Comes Next?

    February 15, 2022 Andreea Plesea automation, conversational AI, Healthcare, trends Comments Off
    Conversational AI in Healthcare: What Comes Next?

    Conversational AI has been making a significant impact across various fields for several years now....

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    5 Use Cases for Intelligent Virtual Assistants in HR

    December 7, 2021 Andreea Plesea HR, automation, recruiting, training, enterprise, human resources Comments Off
    5 Use Cases for Intelligent Virtual Assistants in HR

    Studies show that a virtual assistant can increase efficiency for any business team. In Human...

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    6 Uses of Conversational AI for Retail

    November 4, 2021 Andreea Plesea Retail, conversational AI, Artificial Intelligence Comments Off
    6 Uses of Conversational AI for Retail

    To offer the best customer service, a business needs to have efficient, knowledgeable customer...

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    5 Ways Conversational AI Improves Talent Acquisition

    November 2, 2021 Andreea Plesea HR, automation, recruiting, conversational AI Comments Off
    5 Ways Conversational AI Improves Talent Acquisition

    Employee recruitment and talent acquisition are naturally very people-focused. That often...

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