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    Emerging Trends in Contact Center Technology

    July 2, 2021 Andreea Plesea conversational AI, RPA, trends, prescriptive AI, contact center, cloud technology Comments Off
    Emerging Trends in Contact Center Technology

    The modern contact center already uses a host of technologies to manage customer interactions,...

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    How AI chatbots improve business efficiency

    May 14, 2020 Andreea Plesea chatbots, HR, customer service, remote work, manager assistant, chatbot Comments Off
    How AI chatbots improve business efficiency

    Business efficiency is a hot topic right now. No matter what sector your organization is in, or...

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    New perspectives on working from home, since the Covid-19 pandemic

    April 22, 2020 Andreea Plesea chatbots, Technology, COVID-19, work from home, coronavirus, chatbot Comments Off
    New perspectives on working from home, since the Covid-19 pandemic

    Remote work, gig work, work-from-home; whatever you call it—it’s on the rise. And had been for...

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    The Covid-19 Pandemic: How Technology Can Help Manage Outbreaks

    April 10, 2020 Andreea Plesea Technology, Healthcare, Artificial Intelligence, COVID-19, coronavirus, chatbot Comments Off
    The Covid-19 Pandemic: How Technology Can Help Manage Outbreaks

    The world in the grips of a pandemic. The COVID-19 Coronavirus has countries around the globe on...

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      Druid is an Enterprise AI chatbot authoring platform, with a proprietary NLP engine, powerful API and RPA connectors, and full on-premise, cloud or hybrid deployments.



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