Revolutionize your retail
business with conversational AI
Use chatbots to enable an interactive customer experience while automating customized deals and product suggestions, live order updates, delivery tracking, payments, returns and more.


The rise of AI-driven chatbots
Join forces with technology to meet ever-changing customer expectations
Modern Retail has seen significant changes in the past years due to migration towards self-service, digital acquisitions, and events like the COVID-19 pandemic that pushed people and businesses towards e-commerce.
And customer service in Retail is evolving as well thanks to digital transformation, so repetitive tasks in processes like order management, invoicing, and customer support are being automated through robots so that agents can focus on work that contributes most to customer satisfaction.
90%
of customer interactions will be automated using AI-powered chatbots by 2022 [Chatbots Magazine]
95%
of the customer relationships will be managed without interacting with a human by 2025 [Gartner]
70%
of white-collar workers will interact with conversational platforms daily by 2022 [Gartner]
30%
of customer service costs can be reduced by implementing AI-powered chatbots [Market Research]
Add a conversational AI layer to retail processes
Deliver instant service with the utility your customers expect

See improved KPIs today, not next quarter
Instant benefits without having to dedicate large developer teams or time
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Let's have a chat
Schedule a demo with our team and learn how you can pass the mundane and repetitive tasks to Druid chatbots and allow your users to focus on work that matters.
Enhance conversation within the retail world!
Druid chatbots empower employees, customers and partners to communicate with your business and enterprise systems in the most intuitive and efficient way. Druid bots apply modern technologies and design principles to provide a familiar user experience across all lines of business, tasks and devices, and their assistance reduces the time spent by users with operations and increases data quality, also reducing the overall costs.
Learn more about our chatbot authoring platform's features and how these can help your team find new ways to automate work
We’re proud to have helped businesses achieve more with less
Here's what customers have to say about how the Druid platform helped them automate work
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