Enhance conversation within the enterprise world!
Druid chatbots empower employees, customers and partners to communicate with your business and enterprise systems in the most intuitive and efficient way. Druid bots apply modern technologies and design principles to provide a familiar user experience across all lines of business, tasks and devices, and their assistance reduces the time spent by users with operations and increases data quality, also reducing the overall costs.
Powerful but flexible NLP technology
Our proprietary NLP (Natural Language Processing) technology focuses on interpreting the user's intent to provide information contextually based on their behavior and preferences. The platform provides advanced NLU features to test utterances, configure stop words, sentiment, and flow matching thresholds.
Easily deploy multi-language bots
Through its advanced NLP engine, the DRUID platform has native support for over 48 languages (English, Spanish, Chinese, German, French, Portuguese, Japanese, and many more)
- Deploy multi-language chatbots easily
- No language barriers
- Constant updates to NLP engines
The platform's Connector Designer allows chatbot authors to easily configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM). In case there is no API available, the DRUID platform can connect to UiPath RPA robots to automatically interact with any enterprise application.
- Conversational Automation with UiPath RPA
- Easily get/push data to enterprise apps
- APIs, REST/SOAP, SQL/ORACLE
Make it yours
Easily customize look&feel for both platform tenant and chatbots, through custom CSS, logos & avatars. Deploy your brand's visual identity in just a couple of clicks.
- Change look&feel through custom CSS
- White labeled, custom logo & avatars
- Easily deploy your brand’s style
Role Based Access Control
You have complete control over platform access by defining roles that fit your organizational structure, together with advanced options to configure permissions for each role.
- Define any number of roles and permissions
- Perform real-time updates easily
- Audit logs for full traceability
Build your bot's memory with entities
Entities and attributes make the memory of your chatbots. Collect, store and process data from user input, actions and enterprise systems to further enhance your bot's ability to provide contextual and rich information.
- Collects data from user input, actions and apps
- Use data to provide contextual answers
- Fully customizable entity model
Generate documents on the fly
Automate any document-based process with chatbots and document templates that contain entity-sourced dynamic data, providing users with Microsoft Excel or Word reports or documents, also adding the flexibility of a built-in PDF generator.
- Microsoft Excel or Word templates
- Fill with entity-sourced dynamic data
- Provide user-friendly PDFs
Monitor performance with advanced conversation filters
Conversation history filters allows admins to check conversations based on users, channels and intent flows, to better understand user behavior and enhance conversation flows.
- Easily filter through all conversations
- Understand user behavior and debug issues
- Assess bot usage