What Should Companies Navigating the Future of Work Know?
The pandemic has caused a significant transformation of the workplace, resulting in remote work and the adoption of digital-first ways of ...
A Roadmap to Improved IT Helpdesk Experience via Conversational AI
Just as the world as whole shifts and changes over time, so too does the world of work. Undeniably, over the past three years, the amount of ...
The Robots Are Coming, but Are They Coming to Steal Our Jobs?
When the industrial revolution happened, a tidal wave of machines replaced countless jobs almost overnight. Today we are faced with similar ...
Top 5 Employee-Related Challenges of 2023 Solved by Conversational AI
We've been through a lot in the last three years: a global health scare, widespread digitalization of most aspects of life, a shift to remote ...
HR Business Challenges in 2023: Time for an Internal Reality Check
The year 2022 began with optimism not seen for many years. The pandemic, a horrendous event that created a global culture of fear, had all but ...
Conversational Business Applications – The Next Level of AI Automation
The desire to communicate has driven the evolution of the human race since the dawn of time. Humans left their hunter-gatherer past behind and ...
Turning the Great Resignation Into the Great Transformation of Work
Over the past year, a record number of employees have quit or are now thinking about doing so. According to
Ride the Waves of Great Resignation With Help from Conversational AI
If the Great Resignation has taught employers anything, it is that they should not take their employees for granted. Employee retention will, from ...