Retail
6 Uses of Conversational AI for Retail
Uses of Conversational AI for Retail and e-Commerce companies bring a whole new set of tools for delivering exceptional customer service.
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Explore our latest blogs on conversational AI and automation
Human Resources
5 Ways Conversational AI Improves Talent Acquisition
Conversational AI gives HR leaders the power to go beyond recruitment process automation and dramatically improve the talent acquisition process.
Andreea Plesea
Nov 2, 2021
Human Resources
Using Conversational AI to Support Employees' Mental Health
There are many applications for chatbots in HR. An emerging use case is conversational AI for supporting employees' mental health.
Andreea Plesea
Oct 26, 2021
Human Resources
Supercharging Employee Engagement with Conversational AI
Implementing Conversational AI has multiple benefits for employee engagement, fostering community, staying organized, and creating more connections.
Andreea Plesea
Oct 21, 2021
onboarding
Characteristics of a Well-Designed Customer Onboarding Solution
Well-designed customer onboarding solutions make the customer feel relieved and satisfied with their choice of business. It should be seamless and...
Dan Balaceanu
Oct 14, 2021
conversational AI
5 Use Cases for Conversational AI in Banking
Conversational AI offers benefits for banking; review use cases of enhanced customer service, efficiencies, better experiences for customers and...
Raluca Resmerita
Oct 6, 2021
automation
Intelligent Virtual Assistants: Must-Have for Digital-First Banks
Today's consumers expect a seamless, simple digital experience from their financial institutions. Intelligent virtual assistants can help you...
Raluca Resmerita
Oct 1, 2021
automation
What Should You Automate First?
Your company is poised for digital transformation, and it’s time to implement your first chatbot. These tips will help you decide what to automate...
Raluca Resmerita
Oct 1, 2021
automation
How Conversational Onboarding Improves the Customer Experience
Best practices in digital customer onboarding and optimizing the process through AI chatbots and conversational automation.
Andreea Plesea
Jul 30, 2021
conversational AI
Top Ten Trends in Enterprise Use of Chatbots and Virtual Assistants
Chatbots have become a staple for enterprises in every industry. Here is a list of trends we identified in enterprise conversational automation.
Daniel Balaceanu
Jun 25, 2021
conversational AI
Chatbot ABCs: An Introductory Glossary of Terms
Chatbots, Artificial Intelligence, conversational UI, Natural Language Processing — what does it all mean?
Daniel Balaceanu
Jun 10, 2020
Human Resources
How AI chatbots improve business efficiency
Business efficiency is a hot topic right now, no matter what sector your organization is in, or what your business processes look like.
Andreea Plesea
May 14, 2020
Technology
New perspectives on working from home, since the Covid-19 pandemic
Remote work, gig work, WFH, or whatever you call it—it’s on the rise. And had been for some time already when the current COVID-19 pandemic struck.
Andreea Plesea
Apr 22, 2020
conversational AI
How Do Chatbots Learn?
Chatbots are getting a lot of press these days. How they do what they do so well?
Daniel Balaceanu
Mar 6, 2020
customer service
Top Recent Chatbot Innovations
Chatbots aren’t new. We dove into the history of this ground-breaking technology in a previous article. Now, some of the innovations we saw in this...
Daniel Balaceanu
Mar 3, 2020
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