Druid AI is honored to celebrate the highly commended recognition awarded to Welsh Ambulance Services University NHS Trust in the Partnership Team of the Year (HealthTech) category at the **EHP Awards 2026, thus highlighting the collaboration behind Albot, the NHS 111 Wales Online Virtual Agent.
The commendation recognizes work delivered through a partnership between the Trust, Robotics AI, and Druid AI, combining frontline service insight, delivery capability, and enterprise conversational AI to improve access to care and help services manage rising demand.
Built for access and scale in real-world healthcare
Albot supports patients using NHS 111 Wales online by helping people find the right information and routes to care quickly and safely while strengthening service resilience. The delivery focused on operational fit: clear journeys, dependable performance, and outcomes that matter.
Partnership-led innovation, grounded in responsible AI
This recognition reflects what works in healthcare: strong collaboration and AI deployed with purpose, reducing friction for patients and supporting teams under pressure. For Druid AI, it reinforces a clear standard: AI that works, built for reliability, public value, and implementation discipline.